SHOPPING GUIDE
januka is a jewelry brand defined by a perspective that is “slightly off the standard,” rethinking conventional structures and techniques. Here you will find essential information to guide you through a smooth and enjoyable shopping experience.
Materials
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Diamond
Diamonds are the hardest natural material (Mohs 10), making them highly resistant to scratches. However, they may be vulnerable to strong impact from certain angles. Collections such as [POSITION] [SPOT] [MOVING] [CON] [ROUND DIAMOND] are designed for everyday wear. The [FRAME] series uses sliced diamonds and should be handled with more care. The [NATURAL DIAMOND] series offers durability through the natural thickness of the stone. -
Gemstone
Each natural gemstone has unique characteristics. Handling should vary accordingly. The [BAND] and [SLICE] collections are minimally set, allowing light from all angles, while requiring care against impact. Sapphire and ruby are highly durable. Emerald and opal are more delicate: - Emerald is sensitive to impact due to its internal structure - Opal contains natural moisture and may be affected by dryness or shock Proper care will preserve the beauty of each stone. -
K18
18K gold is resistant to tarnishing and suitable for daily wear with proper care. Its luster can be maintained with regular cleaning. -
K10
K10 gold offers a softer tone and greater hardness than K18, making it suitable for everyday use. We recommend avoiding prolonged exposure to water and chemicals. -
Pt900
Platinum is highly durable, resistant to discoloration, and maintains its appearance over time.
Ring Size
Ring size is based on inner circumference. Orders can be placed in 0.5 size increments. [Size Chart]
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One-of-a-kind
Typically created around JP size 11. Resizing is available upon order (approx. 1.5 months). -
Made-to-order
If no size selection is shown, please enter your size in the cart notes. In-stock items ship quickly; otherwise, production time will be advised. -
Measuring at home
You may download a printable ring sizer [here]. Please use as a reference only. -
Ring sizer
A physical ring sizer is available [here]. Please return within one week.
Availability
Stock is listed on each product page. In-stock items ship promptly. The following collections are one-of-a-kind: [BAND] [SLICE] [POSITION] [FRAME] [NATURAL DIAMOND] Reproduction of identical pieces may not be possible. Some items may be made upon request — please [contact us].
Bridal
Our [Bridal Collection] is made to order. Rings are customized by size, width, metal, and finish. Online purchase is not available — we recommend viewing in person. Sample sets can be arranged for international clients. Please [contact us].
Payment
Credit cards (Visa, Mastercard, JCB, American Express)
Amazon Pay / Apple Pay / Google Pay / PayPal
※ Bank transfer is not available.
Shipping
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Domestic(japan)
Flat rate: ¥660 (tax included) -
Delivery
In-stock items ship within 1–7 days. Made-to-order or resizing may take approximately one month. -
International
We offer worldwide shipping. Shipping fee: ¥6,000 (excluding certain regions). Customs duties and taxes are the responsibility of the customer. You will be contacted directly by customs upon arrival. For inquiries, please use the [Contact Form]. -
Shipping Damage
If an item arrives damaged, please contact us on the day of delivery. We will arrange a return if necessary.
Care & Services
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Resizing
Resizing is available. Fees vary depending on adjustment and material. -
Earring Conversion
Some earrings can be converted to clip-ons. Please purchase with [conversion option]. -
Maintenance
Polishing and light maintenance are offered complimentary. Re-plating is available for applicable items. -
Repairs
We offer repair services depending on the condition. Please contact us with details or images. -
Shipping for Repairs
Shipping costs for repairs are the responsibility of the customer. -
Gift Wrapping
Gift wrapping is available at checkout. A ribboned box and shopper will be included.
Returns & Exchanges
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Cancellation
Orders can be cancelled before shipment with a full refund. -
Returns
Returns are accepted within 7 days of delivery (unused items only). Custom-made, resized, or sale items are not eligible. -
Exchanges
If an item is defective or incorrect, we will arrange an exchange. Please contact us within 7 days of delivery.
Contact
For any inquiries, please use our [Contact Form].
You may also reach us via [LINE] for updates and support.
